Contact information
Customer Support
If you have any questions about your order, custom printing files, or shipping, please feel free to contact us.
We typically respond within 24–48 hours (business days).
Email Support
Order Support
To help us assist you faster, please include:
- Your order number
- The email used for purchase
- A brief description of your issue
Custom File Assistance
If your question is related to uploaded sewing patterns or print files, please clearly describe the file issue so we can review it efficiently.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Local Time)